Phygital customer journey
by Groupe Interway
The Groupe Interway ecosystem is based on its fundamentals in terms of advice, expertise and services, it offers a unified phygital path to all of its customers, retail players and large institutional or private accounts.
A first scenario video of our ecosystem, here applied to the retail universe, is offered to you in order to offer a unified phygital journey. You will find a variation of some of our technological fields such as networks (SD-WAN, WAN, LAN, Private and public WIFI), the digital payment, the personalized interactive solutions (PLCs, dynamic display, sound system, etc.) all based on a SESAM global service offer (service desk, outsourcing, logistics, deployment, ...).
This video presents an example of a global Phygital experience:
Click & Collect
Loyalty
Drive to Store
Robotic locker
WiFi: digital platform
Omnichannel electronic banking
Digital showroom
A second scenario video of our ecosystem, here applied to the retail world, is offered to you in order to offer a unified phygital journey.
This video presents an example of a global Phygital experience:
Multiservice terminals
Advised connected
Digital booth
mPOS: payment integrated into the journey